Responsible Gaming
Gambling Should Be Entertainment
At Mount View SA, we believe online casino gaming should be an enjoyable form of entertainment, not a way to earn money or solve financial problems. While we provide access to exciting casino games, it's important to gamble responsibly and within your means.
If you find that gambling is negatively impacting your life, finances, or relationships, help is available.
Age Verification
Online gambling in South Africa is only permitted for individuals aged 18 years and older. All players must verify their age before registering and accessing any casino games on our platform.
If you are under 18, please do not attempt to create an account. We take age verification seriously to protect minors from problem gambling.
Warning Signs of Problem Gambling
Do you recognise any of these warning signs in yourself or someone you know?
- Chasing losses by gambling more to win back money
- Gambling with money intended for essentials (rent, food, utilities)
- Hiding your gambling activities from family or friends
- Feeling anxious, irritable, or restless when not gambling
- Gradually increasing the amount you spend on gambling
- Neglecting work, school, or personal relationships due to gambling
- Borrowing money to fund gambling activities
- Failed attempts to reduce or control gambling
- Using gambling to escape problems or negative emotions
- Lying about the extent of your gambling
If you recognise these warning signs, it's time to seek help and support.
Self-Help Tools & Responsible Gaming Features
Mount View SA provides several tools to help you maintain control over your gambling:
- Deposit Limits: Set a maximum amount you can deposit within a specified time period (daily, weekly, monthly)
- Loss Limits: Set a maximum amount you're willing to lose over a given timeframe
- Spending Limits: Control your total wagering to stay within budget
- Reality Checks: Receive regular notifications about how long you've been playing and how much you've spent
- Self-Exclusion: Temporarily or permanently exclude yourself from accessing your account
- Account Cooling-Off Period: Request a break from gambling for a set duration
To activate any of these tools, visit your account settings or contact our customer support team.
Support Organizations & Resources
If you're struggling with problem gambling, professional support is available. Here are organisations that can help:
South Africa
- National Gambling Board (NGB): The regulatory authority for gambling in South Africa – www.ngb.org.za
- Gamblers Anonymous South Africa: Support meetings and peer assistance – Contact through local branches
- SADAG (South African Depression and Anxiety Group): Mental health support – 011 714 4779
International Resources
- GamCare (United Kingdom): www.gamcare.org.uk
- GamStop (United Kingdom): National self-exclusion scheme – www.gamstop.co.uk
- Gambling Help Online (Australia): www.gamblinghelponline.org.au
- Responsible Gambling Council (Canada): www.responsiblegambling.org
- National Council on Problem Gambling (USA): www.ncpgambling.org
Need Help? Reach Out Today
If you or someone you know is struggling with problem gambling, please seek help immediately. There is no shame in reaching out—support is confidential and available.
Remember: Gambling should be fun and entertaining. If it's causing you distress, financial hardship, or affecting your wellbeing, professional support can make a real difference.
Contact a support organisation today. Your wellbeing matters.